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Chargebacks
Chargeback Communication and Evidence Gathering
Dispute Types
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Suggested Evidence for Submission
Frequently Asked Questions
Dispute Reasons
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Help Center
Chargebacks
Reach Admin
Refunds
Settlements
Transaction States
Dashboard
User Accounts
Chargebacks
Chargeback Communication and Evidence Gathering
Dispute Types
General Evidence Types
Suggested Evidence for Submission
Frequently Asked Questions
Dispute Reasons
Reach Status
Chargebacks
Learn about chargeback communication and evidence gathering.
Chargeback Communication and Evidence Gathering
How will chargebacks be communicated?
How long does a merchant have to respond to a dispute?
Once evidence is submitted, who does the ruling?
Dispute Types
Request for Information (RFI)
Chargeback
PayPal Dispute
Paypal Claim
General Evidence Types
Invoice
Delivery Documentation
Customer Communication
Previous Undisputed Order Information
Fraud Reports/Data
Terms of Use
See more
Suggested Evidence for Submission
Consumer Complaints
Fraud Chargebacks
Processing Disputes
Frequently Asked Questions
How do I know if a chargeback is disputable?
Are chargeback outcomes guaranteed?
I want to refund the customer but there is a chargeback dispute associated with the transaction, how can I process a refund?
Can I ask the customer to withdraw a chargeback in order to submit a normal refund and avoid a chargeback fee?
Dispute Reasons
Consumer Complaints
Fraud
Processing Disputes
