"The benefit is the ease of our account setup because most of the other payment processors out there require the merchant to create an entity in every country that they want to sell in. Whereas Reach has all that handled through their Merchant of Record model."
- Rob Hammond, Co-CEO
SideShow
"In the past, we had banks declining transactions because we were processing in the US with US dollars when our customer was overseas, and that would flag in their account as a possible fraud. Partnering with Reach allowed the payment to be seen locally and transacted in the currency of the customers' choice. This absolutely led to an increase in successful transactions for us."
- Rob Hammond, Co-CEO
SideShow
"Since working with Reach, we launched in the UK and Australia, and we've seen our conversion rates increase. Also, we have fewer complaints and chargebacks from our customers. This is due to the fact that we now have an entity in Australia and the UK through Reach. I think this builds trust with our customers."
- Thomas Van den Heuvel, Co-Founder
The Foldie
"It's super simple to add another 10 to 30% on top of your current revenue with Reach."
- Thomas Van den Heuvel, Co-Founder
The Foldie
"If you sell in another market, there is another currency and a currency conversion fee, and they add up. That's something that's holding a lot of people back because you don't want to pay 6-7 % in transaction fees. But with Reach, it's as low as 3, 4%, including the fee that they charge."
- Thomas Van den Heuvel, Co-Founder
The Foldie
"When you onboard with large companies, they're there to help figure out how to make your system work with theirs. With Reach, the relationship is a two-way street. They're there to help you integrate with their system but also to determine how their system can help yours."
- Rob Hammond, Co-CEO
SideShow
"With Reach, I found that the communication and implementation process was very smooth. We were able to set something that seems complicated up in less than three weeks."
- Thomas Van den Heuvel, Co-Founder
The Foldie
"Compared to other solutions out there, Reach's solution was the easiest. We're constrained by engineering resources. I can only afford to integrate with a payment partner once every few years. So, we have to be very careful with who we pick. That's why I chose one that will give us minimal integration complexity with maximum impact. And Reach really stood out."
- Kai Li, SVP International
Revolve
"We wanted to expand to other markets, like Australia, the UK, and Europe. But, setting up these entities and getting an accountant to handle all the tax-related issues was becoming very expensive. And that's when we saw that Reach offered the Merchant of Record service."
- Thomas Van den Heuvel, Co-Founder
The Foldie
"One feature that Reach has helped us with is tax compliance, especially in Europe, where we don't necessarily have the expertise or capacity to comply with all the regulations in filing taxes in countries in Europe and also in Australia. Reach enables us to do that."
- Augustine Farias, VP of logistics and operations
Everlane
"Reach's most valuable asset is their connection to their clients. Reach has been extremely reliable, transparent, and communicative with all of their systems - from uptime to the direction the company is moving in, to asking what and how they can help us and how we can help them."
- Rob Hammond, Co-CEO
SideShow
"With Reach, It's easy to get into other countries, and it doesn't take a lot of effort from the founders. Having those extra hands feels like a part of the business you can just give away to someone else. And that's really game-changing for us."
- Svéa Van den Heuvel, Co-Founder
The Foldie
"Through Reach, we found an amazing partner that we can 100% trust that our payments will land in our bank account on time and that there is not going to be some surprise hold or reserve."
- Blagovest Kamenoff, Co-founder and ex-CMO
