FREQUENTLY ASKED QUESTIONS
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Below are some common FAQs to give you more information which may give you the answers you are looking for.
Reach focuses on currency and payment product requirements for online retail, digital goods, and service businesses to provide the same depth of understanding and process utilized by large, corporate brands.
We pride ourselves in thoughtful product integration throughout the payments lifecycle, including alternative payments optimization, transactional currency controls, local tax compliance, guaranteed currency rates through refund and in-country payments.
No. The Reach’s core banking connections allow retailers to leverage our entity structure. Merchants with multiple entities can optimize via your existing merchant account structure.
Alternative payments include all payments outside of the standard credit card networks. Consumers in many countries prefer to pay via these payment methods that include real time banking solutions, cash based payments and wallets.
In-country payments include optimization for alternative payments and processing of card payments through the local banks. In-country payments always increase approval rates and decrease fees. In the competitive retail space it is critical that retailers offer in-country payments in established competitive markets like Europe, Canada, United States and Australia.
While cross-border payments process in a local currency, the transaction is still processed with your domestic provider. For example, if you are a US merchant selling into Europe with Euro pricing and processing, the transaction is still processed in the US.
Unfortunately, in some major countries within Europe, Australia, Canada and the United States cross border processing decreases conversions, increases fees and charges consumers cross border fees.
In-country payments are processed locally which will always increase conversion, lower fees and eliminate additional consumer fees.
Reach has a sole focus on the retail industry, with core connections to financial institutions providing transactional currency and payment processing cost savings. Our retail optimized technology provides for a constantly competitive global payments platform that has proven to significantly increase the opportunity and upside of any global deployment.
We are in total alignment with our retailer partners. The more successful you are, the more successful we are. We understand global payments aren’t the center of your universe. It’s the consumer. Our constant curiosity around the global consumer, allows us to work closely with retailers to differentiate their business with a complete understanding of the value chain including logistics, marketing, customer service and more..
Reach supports over 100 payment methods globally and in-country payments for over 20 countries. We offer every important payment method for retailers.
When evaluating providers, it is important to note that many alternative payments are not appropriate for retailers. More is not always better.
Yes. Reach can manage your entire fraud solution.
Our global fraud team either helps fraud teams design and execute their own global fraud strategy or we provide fraud management as part of your service package taking on the fraud management and risk on your behalf. It’s your choice.
Reach processes its Merchant’s transactions with the utmost care and security. Reach is fully PCI Level 1 compliant and monitored by SecurityMetrics, an ASV and a QSA for the Payment Card Industry Security Standards Council.
Furthermore, Reach is a division of Calforex. Calforex is a globally licensed financial institution providing a high level of cross border financial services and products since 1983. Operating according to prevailing legislation is a fundamental practice.
As a licensed money services business Calforex has implemented a thorough and complete compliance regime to comply with anti-money laundering and anti-terrorist financing requirements as mandated by Canadian, US, UK, EU, and Australian law and legislation. This program is based on a strong foundation to comply with the requirements of client identification, record keeping, and reporting and further developed into an organized, efficient, and monitored system of comprehensive compliance.
Imagine if you went to a site and they only offered Discover as payment method in GBP and charged you an extra 5% fee. This is what some consumers currently see at checkout if you aren’t optimized.
Reach is the only global payment provider to provide core connections to in-country payments and transactions currency controls for retailers. This allows any sized retailer to immediately compete with the top retailers in the world and remain relevant (attracting consumers instead of repelling them).
Reach processes its Merchant’s transactions with the utmost care. Reach is fully PCI Level 1 compliant and monitored by SecurityMetrics, an ASV, and a QSA for the Payment Card Industry Security Standards Council.
A senior developer with HTTPS and JSON development experience can complete a basic integration in less than a day. Of course, integration times can vary significantly depending on the complexity of your ecommerce platform and your developer’s experience.