Questions about a purchase made through a Reach merchant?
Reach acts as merchant of record for transactions processed through our platform.
Get in touch by completing the form below. Ask questions about an order, refund, or charge on your credit card.
Frequently asked questions
If you do not recognize a charge and suspect it’s fraudulent, we can help investigate and resolve the issue. Please submit an online request by emailing support@withreach.com. You can also call or text our customer support line at 1-855-220-6638.
As the international seller on the transaction, Reach will be shown as the merchant on your bank statement.
If you do not recognize a charge and suspect it’s fraudulent, we can help investigate and resolve the issue.
Email support@withreach.com or call or text our customer support line at 1-855-220-6638.